I.T.E.S.M. |
|
|
Professor D.J. Bava |
| Presented by |
Rosendo Flores
Margarita Sanchez
Claudia Terzi |
Organizational Culture
Focusing on Global strategies and management approaches form the perspective of people and culture allows us to understand the influence of national culture on organizational functioning
But
What is culture?
Something that is share by all or almost all members of the same social group
Something that the older members of the group try to pass on to the younger members
Something that shapes behavior, or structures one's perception of the word
In an organization culture needs to fit the needs of it external environment, so that employees find it easy to implement the companies strategy successfully
Culture must be grounded in values practices and behavioral norms
High performance cultures create an atmosphere in which there is constructive pressure to be the best
Employees learn what is valued most in an organization by watching what attitudes and behaviors leaders pay attention to and reward and whether the leaders' own behavior matches the espoused values
Organizational Structure can symbolize culture
Decentralized structure reflects a belief in individual initiative and share responsibility
A centralized structure reflects the belief that only the leader knows what is best for the organization
Culture serves two important functions in organization:
1. It creates internal unity
1. It helps the organization adapt to the external environment
Culture
A construct that varies according to an organization's external environment and its strategic focus
Ethics
Mayor concern to both managers and employees
What is Ethic
The standards of right and wrong that influence behavior
Our ethical behavior is related to our individual needs and personality traits
Ethics provide guidelines for judging conduct and decision making
Business without morality is a sin
Integrity is an important trait of effective leaders, and ethic and trust are part of the integrity
Values
Generalized beliefs of behavior that are consider by an individual or a group to be important
How leaders ethical values influence organizational behavior and performance is the subject of value base leadership
Simple guides to ethical behavior
Golden Rule
Lead others as you want to be led
Four way test
Is it truth?
Is it fair to all concerned?
Will it build good will and better friendship?
Will it be beneficial to all concerned?
Ethics goes beyond legal requirements the difference between ethical and unethical behavior is not always clear
What is consider unethical in some country is consider ethical in others
Real Case
Provide a portfolio of product and services around Mexico
Vision
Consolidate us like the best Financial Group of Mexico, with the endorsement of the best Financial Group of the word
The success is a result of our values, witch the company constantly reinforce and communicate to the employees, shareholders and clients
The success is the result of the knowledge, experience and talent of the employees; this wisdom the strategy, the strength or the management team, and the quality and convenience of products and services
Code of Conduct
The code of Conduct express the values that must drive our behavior. We live by our values and expect all who work for us to live by them as well.
They are vital to securing and maintaining respect form our shareholders, employees, government official and the public at large
The company aspire to be known as:
A Company with the highest standards of ethical conduct
An organization people can trust
A company dedicated to community service, taking a leadership role in every local community
Ethics Hotline
If at any time you have ethical concerns or incidents to report, then please contact XXXX Ethics Hotline
Maintaining ethical standards is critical to maintaining word class business standards
Bibliography
1. Organization Behavior. Nancy J Adler. Mc Gill University
2. Leadership. Robert N Lussier. Thomson
3. Public Citigroup and Banamex sources
|
