“Our dream is…….. a company without boundaries ….. where we can topple the walls which separate us inside the company and with our key elements in the exterior”

Jack Welch

How can we improve the work environment and the productivity through the mutual support and collaboration between the different departments?

VISION

Make Gillette a high quality workplace, in which the company allows all the employees and areas achieve their goals through a collaboration culture.

¿ WHY ?

Success is built through Team Work MCP

Become aware of the relation between accomplished goals of my area and those of other areas.

There area conflicts in some areas that decrease the productivity.

Commitment and Collaboration

Results of acomplishments

Great opportunity to improve our work environment.

What do we have done ?

Carsolio

Multifunctional Teams

New workspaces

Here we are

Finger pointing

Low commitment

Contrasting Objectives

Tense Work environment

Clashes

Low productivity

Where we want to be?

Trust

Commitment

Collaboration

Friendly environment

Correct implementations

High Productivity

METHODOLOGY

We used the following tools:

– Interdepencence Map ( LCC course)
– Group sessions

Areas interviewed:

– Marketing
– Finance
– Value Chain
– Sales
– IT@G

INTERDEPENDENCE MAP

RESULTS

COMMUNICATION!!!

The objectives accomplishments depends on the relation between areas.

There is no knowledge of other areas objectives and processes.

There is a lack of training in sales strategies and company tactics.

Work environment conflicts

There are no accomplishments in the acquired commitments.

Our workforce is made of young people and recently we have suffered big changes including downsizing and also rotations.

Respect and follow up referring to career plans.

There is no salary administration training to Mgrs. and Supervisors

Big conflict areas

– Sales - Marketing
– Marketing - Trade Marketing
– Trade Marketing - Sales
– Other areas - IT@G
– Sales - Value Chain

Satisfactory Quality levels

– HR with all departments
– Order Mgmt - IT@G
– Marketing - Value chain
– Finance - Marketing

RECOMMENDATIONS

Share objectives with areas where they have some dependency

Create more conscience of the impact of my job in other areas.

Cross-training – Know other areas procesess

Include in the objectives and in the individual priorities the inter-departmental improvement.

For conflict areas

– Join the areas that have shown high dependency and low quality level in the association

What can we not keep doing?

What should we start doing?

– Define together the strategies to be used in order to enhance the association.
– Learn about successful associations

NEXT STEPS

Create specific plans with HR

– Establish control points
– Messurable tools
– Act as a facilitator
– Performance Consulting
– Cross-Training

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