I.T.E.S.M. |
| Team memebers |
Alexandra Rogel
Eduardo Luckie
Víctor Díaz Mtz |
| Program Director: |
Professor D.J. Bava |
Vision
Global Shared Services Human Resources will…
Establish and perpetuate a high performance culture that recognizes and rewards individuals for achievement of business objectives, consistent with Company values.
We, the Global Shared Services(GSS) organization are the common face to employees across all Business Units , leveraging consistent processes & technology to seamlessly deliver innovative, cost effective, customer focused high quality HR solutions, faster and better than the competition.
The GSS organization is the foundation to develop HR talent in the Company.
Our Customer base
• Employees in all business units, functions and geographies across the world
• Covering 28,800 employees in 65 countries
• Global reach needed as 71% employees outside of North America
| Europe |
11,433 |
40% |
| North America |
8,243 |
29% |
| Latin America |
3,701 |
13% |
| AMEE |
2,789 |
10%
|
| Asia |
2,650 |
9% |
• 31 manufacturing facilities in 15 countries
Customer base – Manufacturing Facilities
HR Functional Excellence
Goals
• Establish a high performing global HR organization… Centers of Expertise, Shared Services and Business Partners…at best in class cost levels
• Ensure a cadre of talented HR professionals who add value by a relentless pursuit of a performance culture
• Become world-class in:
• Organizational Alignment & Excellence
• Talent Management
• HR Functional Capability/Excellence
• Achieve parity with peer companies in:
• Rewards & Recognition
• Work Environment/Diversity
The New HR Business Process Model
The new HR Process Model will be more focused and aligned to the organization & also be in line with the industry best practices:
• Business Unit Partners(BUP) - Define business unit needs & provide operational & strategic support using GSS/COE
• Centres of Expertise(COE) - Develop key HR strategies/programs to support BUP's
• Global Shared Services(GSS) - Deliver cost-effective HR services/programs responsive to all customers
The HR Business Model
Regional Areas of Responsibility
* Payroll & Pension Administration is managed by Finance in many locations
** Training Delivery is managed by the COE in N.America & by the GSS in International
*** Employee Relations is managed by the BUP's in most locations
Leveraging Processes & Technology
Global HR Database –SAP platform
CEO Presentation
• Create a Gillette which has NO LIMITS.
• Focus on more common objectives.
• Move faster.
• Facts of our company…….
•Everyday 1,000,000,000 people shave with one of our products!!
• 1 out of every 5 living people uses an Oral B product
• 150,000,000 households use Braun products.
• Duracell is the #1 alkaline battery of the world.
CEO EXPECTATIONS FOR MANAGERS ROLE.
• Innovative thinking.
• Collaboration and partnership.
• Customer focus.
• Continuous productivity improvement.
• Workforce diversity.
• Develop your people and their capabilities.
• Leadership….
• When times are tough, step in and get things DONE!
What do I need to be successful
• COLLABORATION.
• Teaming to a new level.
• across all functions and organizational boundaries.
• about Results.
• INNOVATION.
• Diversity in people, ideas and new approaches!
• Be passionate about our HR process.
•CONTINUOUS LEARNING AND PERFORMANCE IMPROVEMENT.
• Be curious.
• learn from each other.
• Share information across organisations.
• EXCEPTIONAL FOCUS ON THE CUSTOMER.
• Take ownership.
• know your customers.
• anticipate customer needs.
• get input and feedback.
• develop innovative solutions.
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